Answers to common questions about orders, delivery, payments and returns. Didn't find your answer? Contact support@361sport.ae.
Yes, you need to create an account before placing an order on our website. Creating an account allows you to manage your orders, track deliveries, and access your purchase history.
Click Forgot Password on the login page and follow the instructions to reset your password.
After your order is confirmed and shipped, a tracking number will be shared with you, which can be used to track your order status. You can also check your order status on our Order Tracking page.
Orders are usually delivered within 3–7 business days, depending on your location.
Yes, all products sold on our website are 100% authentic 361° products sourced from official distributors.
Yes, we regularly run seasonal sales and promotional campaigns. Follow our website and social media to stay updated.
361° is a global sportswear brand known for innovative performance footwear and apparel designed for athletes and everyday active lifestyles.
Once an order is placed, it cannot be cancelled. If you wish to return the product, you may request a return or exchange after receiving the item, according to our return policy.
Browse the products, choose your preferred size and color, add the item to your cart, and complete the checkout process.
Yes, once your order is placed successfully, you will receive an order confirmation email.
Yes, all payments are processed through secure and encrypted payment gateways.
We accept credit cards, debit cards, and other secure online payment methods available at checkout.
Yes, 361° running shoes are designed with advanced cushioning and performance technology for comfort and durability.
We recommend selecting your usual shoe size when ordering. Check our Size Chart for conversions, and if you are unsure about the fit, contact our customer support team before placing your order.
Yes, size exchanges are possible depending on product availability.
Contact our support team at support@361sport.ae with your order number and reason for return, and we will guide you through the process.
We accept returns within 7 days after delivery, provided the item is unused, unworn, and in its original packaging.